Welcome to Ville De Fragrance Ltd. We are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data when you interact with our website or purchase our products.
1. Information We Collect
We may collect the following information to process orders and improve your experience:
Personal Details: Name, email, phone number, shipping/billing address.
Payment Information: Credit/debit card details (processed securely via encrypted payment gateways; we do not store full card numbers).
Technical Data: IP address, browser type, device information, and cookies .
Usage Data: Pages visited, purchase history, and preferences.
2. How We Use Your Information
Your data is used for:
Order Processing: To fulfill purchases, send confirmations, and provide customer support.
Communication: Sending transactional emails (e.g., order updates) or marketing promotions (with your consent).
Improvements: Analyzing trends to enhance our website, products, and services.
Legal Compliance: Meeting tax, fraud prevention, or regulatory obligations.
3. Data Sharing & Disclosure
We do not sell your personal information. Data may be shared with:
Service Providers: Payment processors (e.g., PayPal), shipping carriers (e.g., FedEx), and IT support.
Legal Authorities: Only if required by law (e.g., fraud investigation).
Business Transfers: In case of mergers or acquisitions (with confidentiality agreements).
We do not sell your personal information. Data may be shared with:
Service Providers: Payment processors (e.g., PayPal), shipping carriers (e.g., FedEx), and IT support.
Legal Authorities: Only if required by law (e.g., fraud investigation).
Business Transfers: In case of mergers or acquisitions (with confidentiality agreements).
4. Cookies & Tracking Technologies
Cookies: Small files stored on your device to improve site functionality (e.g., login sessions, cart retention).
Opt-Out: Adjust browser settings to disable cookies, but note some features may not work.
Third-Party Tools: Google Analytics (anonymous usage data) or social media pixels (ad targeting).
Cookies: Small files stored on your device to improve site functionality (e.g., login sessions, cart retention).
Opt-Out: Adjust browser settings to disable cookies, but note some features may not work.
Third-Party Tools: Google Analytics (anonymous usage data) or social media pixels (ad targeting).
5. Data Security
We implement industry-standard measures, including:
Encryption: SSL technology for secure transactions.
Access Controls: Limited employee access to sensitive data.
Regular Audits: To identify and address vulnerabilities.
We implement industry-standard measures, including:
Encryption: SSL technology for secure transactions.
Access Controls: Limited employee access to sensitive data.
Regular Audits: To identify and address vulnerabilities.
6. Your Rights
Depending on your location, you may:
Access/Correct your personal data via your account dashboard.
Request Deletion of non-essential data (exceptions apply for legal/tax records).
Opt-Out of marketing emails (use the "Unsubscribe" link in emails).
Lodge Complaints with your local data protection authority.
Depending on your location, you may:
Access/Correct your personal data via your account dashboard.
Request Deletion of non-essential data (exceptions apply for legal/tax records).
Opt-Out of marketing emails (use the "Unsubscribe" link in emails).
Lodge Complaints with your local data protection authority.
7. Policy Updates
We may revise this policy periodically. Changes will be posted here with an updated "Last Revised" date. Continued use of our site constitutes acceptance.
We may revise this policy periodically. Changes will be posted here with an updated "Last Revised" date. Continued use of our site constitutes acceptance.
